Delivery

Delivery in days, not weeks.
We dispatch in-stock orders placed before 4.00pm GST (12.00pm UK time), Monday to Thursday, on a four-to-five-working-day delivery service. Orders placed after 4.00pm are dispatched the next working day. Orders on Friday, Saturday or Sunday are dispatched the following Monday.

Delivery

We use DHL to send out UAE orders from our headquarters in Wiltshire.

If you already have your tracking number to hand, you can start tracking your order. Otherwise, we’ll send you an email with the information you’ll need to follow its progress.

Occasionally, you may be asked to sign for your order, but typically, the courier will use photo proof of delivery.

We try to keep all our products in stock, but occasionally, something might be sold out. If it is, you’ll find the expected restock date on the product page. Meanwhile, you can still order it – there’ll just be a bit of a wait before it arrives.

• Orders up to AED499.99: AED250
• Orders from AED500 to AED1,499.99: AED375
• Orders from AED1,500 to AED3,499.99: AED450

Still have questions?

Visit our FAQs page.