1.General Disclaimer:
The content on our website is provided "as is," and to the fullest extent permissible under applicable law, Corston disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the information available on or through our website is accurate, complete, or current. Your use of the website is at your own risk.
2.1 Links to Third-Party Sites:
Our website may contain links to other websites operated by third parties. These links are provided for your convenience only, and Corston does not endorse or make any representations or warranties about these third-party websites. We are not responsible for the content or accuracy of any third-party websites. Your use of such third-party websites is at your own risk.
2.2 Limitation of Liability:
Under no circumstances shall Corston be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use our website, even if Corston has been advised of the possibility of such damages. This limitation applies to damages from loss of profits, data, or other intangibles, or the cost of procurement of substitute goods or services.
Warranty Policy
3.1 General Warranty Terms:
Corston provides a limited warranty that covers defects in material and workmanship under normal use for a period specified in the product documentation. This warranty is provided to the original purchaser only and is non-transferable. Proof of purchase is required for any warranty claim.
3.1.1 Warranty Exclusions:
The Warranty shall not be applicable in the following events:
- a) Products were misused or abused due to non-compliance with the instructions set out in the Product Technical Specification sheet/Product Manual.
- b) Any damage caused by natural disasters, such as flood, fire, earthquake, lightning, typhoon, etc., actions of intent, such as bumping, hammering, etc., or other abnormal uses.
- c) Any damage caused by repair by anyone other than Corston-authorized personnel or due to modification or use of non-approved parts.
- d) Any damage resulting from physical/electronic/electromagnetic/water pressure and interference, unstable or misused power supply, lightening and static electricity, flame, or irregular water pressure.
- e) Any damage caused by exposure to improper environmental conditions for the Product, such as high temperature, high humidity, etc.
- f) Any damage caused by mishandling during transportation to the customer’s premises, in cases where delivery terms are ex-works.
- g) Damage caused due to normal wear and tear.
- h) Damage to components such as filters, seals, ‘O’ rings and washers, breakage of fragile components such as glass or bulbs, exhaustion of consumables such as batteries.
- i) Product sold as end-of-season sales or other promotions.
- j) If the Product is used for other than its intended purpose.
- k) Damages caused by limescale, chemicals, detergents, or inappropriate cleaning methods.
- l) Damages due to faulty installation.
- m) Claims for missing parts and/or obvious defects found after installation.
- n) Any kind of damage specifically excluded in the Product Technical Specification sheet/Product Manual.
3.2 Unless otherwise agreed, Corston does not provide installation services and therefore:
- We do not warrant any workmanship provided by the company installing the Products. Any warranty on workmanship must be provided by the company installing the Corston Product.
- We shall not be liable to provide services for and/or bear the costs of removing the faulty products or installing the replaced products.
3.3 Making a Warranty Claim: To make a warranty claim, please contact our customer service department with proof of purchase and a detailed description of the issue. Corston reserves the right to inspect the product and determine whether the defect or issue falls under the terms of our warranty.
3.4 Limitation of Warranty: This warranty is the exclusive remedy and is in lieu of any other warranties, express or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose. No employee or representative of Corston is authorized to make any modification, extension, or addition to this warranty.
4.1 This warranty should be read together with:
- Terms and Conditions of Sale and
ii. Product Technical Specification sheet /Product Manual and
iii. Return and Refund Policy
All disputes under this warranty shall be settled in accordance with the dispute resolution mechanism set out in the Terms of Conditions.