Our impact
We’re working hard to minimise our impact on the environment – and that means putting serious effort into the things that are out of sight too. There’s always more to do, but we’re really proud that we do more than most.
Made to last
Our products are designed to a quality standard, not to a price.
This means we use processes and materials that are significantly better than industry standards to create products that’ll endure.
Our lights are a good example.
Rather than making lights with built-in LED chips (a common approach in the industry), we engineer ours so they look great and use standard bulbs.
This means when your LED eventually reaches the end of its lifespan, instead of replacing the entire light fixture, you just need to change the bulb.
All our products stand the test of time visually too, because our designs aren’t influenced by changing trends. That means you can fit them just once and enjoy them for years to come.
We really are confident about every product we offer and back every sale with a lifetime guarantee. We’ll support you throughout your product’s lifecycle, and if something goes wrong, we’ll put it right.
Circular economy
Where we use plastic to manufacture our products, we use a mix of new and fully recycled post-consumer types.
The recycled plastic we use is innovatively formed from waste bottle lids, screw caps and the like. It’s more expensive, it’s harder to use and it’s the result of a lot of development. It’s not the norm in the industry (in fact, it’s rare), but it’s normal for us.
It’s also GRS (Global Recycled Standard) 4.0-certified, which means the recycled content’s been verified, and responsible social, environmental and chemical practices are used in the process.
We’ve dramatically increased our use of recycled plastic; from just 1.1 tonnes (9%) in 2023 to 9.02 tonnes (67%) in 2025. We incorporate recycled plastic into many of our products, including our back boxes, switch components and toggle ring removal tool.
Almost all our other products are made from solid brass – a durable, endlessly recyclable metal. We recycle all the brass offcuts from our manufacturing process. In 2025, we recycled 26 tonnes of brass.
And any of our products that aren’t quite perfect are sold on online marketplaces at a reduced price to prevent waste.
Plastic-free, natural packaging
From the very beginning, we’ve never used plastic in our packaging – it’s one of our core standpoints. But sending delicate items using only cardboard is a challenge.
We’ve created our own cardboard structures to protect our products in the best, and most responsible, way.
They’re designed and cut with advanced CNC box cutting machines (a tool usually used to make precise bespoke boxes). Again, it’s not something you’ll come across very often in the industry.
Our products are wrapped in tissue paper to protect them from scratches, and the beige-coloured boxes are sealed with water-activated paper tape.
Beige might be boring but, in this instance, it’s beautiful – it means our packaging is simpler to recycle and produces a higher-quality end result too.
Plus, we’ve chosen packaging suppliers who prioritise sourcing sustainable materials. Our shipping boxes, void paper and product leaflets are sourced from FSC-certified forests.
We’ve also swapped the silica gel desiccant sachets included with our antique brass products for a 100% natural, non-toxic clay alternative, and we’re working hard to reduce the amount of packaging we use to reduce consumption and waste.
That’s why we don’t print our instructions either. Instead, you’ll find these by heading to our website or by scanning the QR code on the information slip included in your parcel.
How you can recycle our packaging
Because our packaging is cardboard and paper, it can be easily disposed of in standard paper recycling bins.
Recycling rules vary between countries, regions and areas. We encourage you to check with your local authority to find out how to correctly dispose of our recyclable packaging.
Material identification codes
Our packaging features recycling codes (triangular symbols with chasing arrows).
The codes show that our boxes are made of cardboard (PAP 21) and, to increase the structural integrity of the boxes for transport in some cases, corrugated cardboard (PAP 20).
PAP 22 means there will be paper-based packaging inside the box.
PAP 20, 21, and 22 materials are widely recyclable.
Electrical products and batteries
Electrical items and batteries should be disposed of separately from other types of waste.
We encourage you to check with your local authority to find out how to correctly sort and dispose of these items.
How we recycle our own packaging
We’ve invested in our own cardboard crushing machine to make bales of clean, dry recyclable cardboard. We sell these bundles to the market to be used again. Since the start of 2024, we sold 33.96 tonnes of cardboard to be repurposed.
Sustainable shipping
How our products arrive at your door is important to us.
We’re committed to sustainable logistics by partnering with couriers who are actively transforming delivery practices to reduce carbon emissions across all our delivery markets.
Through DHL’s GoGreenPlus service, we’re minimising our environmental impact with every parcel we send.
Our purpose-built HQ
We designed and built our own head office ourselves to a high eco specification.
It’s insulated way beyond benchmark standards, and the solar panels on our roof have generated over 91MWh of electricity in 2025.
All in all, it’s a really low-energy space to run.
How you can help
Recycle our packaging correctly and order thoughtfully.
We understand projects can be complex, but each return increases the impact on the environment. Please choose carefully to help reduce carbon emissions.
If you’d like to see our finishes before you buy, you can order samples on our website. Or, to see a curated range of our products in person, we have a dedicated showroom in Dubai.
Caring for our products, particularly if they’re outdoors or in our living finish, antique brass, will help them to last even longer too.
And, finally, you can provide us with feedback. If you think there’s anything else we can be doing to reduce our impact, just let us know.
