Bringing our collections to life

We’ve sold directly to our customers from day one so we can offer the very best value. We design our websites to make shopping our coordinating collections simple and fuss-free, and our in-house photographers and videographers work wonders to capture the details of our designs on-screen.

But actual, physical interaction is where you’ll truly and tangibly experience the craftsmanship and consideration that goes into every one of our products and finishes.

And that’s where our showrooms come in.

To find out more about what our Dubai space has to offer visitors, we chatted to Kyle, our UAE project executive.

‘I love welcoming all our customers in and showcasing our products,’ he tells us. ‘You can see our customers know the products from our socials and website, but it's different when they get to touch them and feel the quality and weight.

‘We also really showcase our energy and how dedicated we are to customer service. We take time to explain the products and assure them that here in the UAE we’ll always offer a level of after-sales service that’s lacking in this region.’

It’s a desire for that level of tactility that Kyle feels is the biggest draw in bringing customers into the showroom.

‘It’s always a struggle to know what’s going to look good in your kitchen from just looking at images,’ he says. ‘It obviously can be done, but it’s nice to give people a chance to feel the handles, compare the sizes, the finishes and match them with the countertops or cabinetry.

‘I love when customers bring these samples into the showroom and lay them out, then bring our handles and knobs into the picture and match what feels right and suits them.’